Terms of sale
These Terms of Use apply to the website operated by Novelair. Throughout the site, the terms "we", "us" and "our" refer to Novelair.
This website, including all information, tools and services made available, is offered by Novelair to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By accessing our website and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Use, including any additional terms and policies referenced herein.
If you do not agree to these Terms, you may not access or use our Services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products to you.
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SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or have given consent for any minor under your supervision to use this site.
You agree not to use our products or Services for any illegal or unauthorized purpose and not to violate any applicable laws.
Any breach of these Terms may result in immediate termination of your access to the Services.
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SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding payment information) may be transferred over various networks and adapted to technical requirements. Payment information is always encrypted.
You agree not to reproduce, duplicate, copy, sell or exploit any part of the Service without our written permission.
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SECTION 3 – INFORMATION ACCURACY
We do not guarantee that all information on this site is complete, accurate, or up to date.
The content is provided for general information only and should not be relied upon as the sole basis for decisions.
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SECTION 4 – MODIFICATIONS
We reserve the right to modify or discontinue the Service or any product at any time without notice.
Prices are subject to change without notice.
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SECTION 5 – PRODUCTS
Some products may be available exclusively online and in limited quantities.
We strive to display product images and colors as accurately as possible but cannot guarantee exact representation on your device.
We reserve the right to limit or refuse orders at our discretion.
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SECTION 6 – BILLING & ACCOUNT
We reserve the right to refuse or cancel any order.
You agree to provide accurate and up-to-date account and payment information.
For more details, please refer to our Refund Policy.
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SECTION 7 – THIRD-PARTY TOOLS
We may provide access to third-party tools without control or monitoring.
Use of such tools is entirely at your own risk.
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SECTION 8 – THIRD-PARTY LINKS
Our website may include links to third-party sites. We are not responsible for their content or practices.
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SECTION 9 – COMMENTS & FEEDBACK
Any feedback, comments or suggestions you provide may be used by us without restriction.
You agree that your content does not violate any third-party rights.
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SECTION 10 – STATUTORY WARRANTY (FRANCE / EU)
In accordance with applicable law, consumers benefit from:
- A 2-year statutory warranty of conformity
- A warranty against hidden defects under Articles 1641 to 1649 of the French Civil Code
These warranties allow repair, replacement, or refund under legal conditions.
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SECTION 11 – ERRORS
We reserve the right to correct any errors, inaccuracies or omissions and to cancel orders if necessary.
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SECTION 12 – PROHIBITED USES
You are prohibited from using the site:
- For unlawful purposes
- To violate intellectual property rights
- To transmit malware or harmful code
- To collect personal data of others
- To engage in fraudulent or abusive behavior
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SECTION 13 – LIABILITY
All Services and products are provided "as is" and "as available".
Novelair shall not be liable for any indirect or consequential damages arising from your use of the Service.
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SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Novelair from any claims arising from your breach of these Terms.
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SECTION 15 – SEVERABILITY
If any provision is deemed invalid, the remaining provisions remain enforceable.
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SECTION 16 – TERMINATION
We may terminate your access to the Service at any time if you violate these Terms.
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SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Novelair.
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SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of France.
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SECTION 19 – CHANGES
We may update these Terms at any time. Continued use of the website constitutes acceptance.
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SECTION 20 – CONTACT
For any questions regarding these Terms, you can contact us at:
Novelair
support@novelairtravel.com
2 rue des travailleurs
Issy-les-Moulineaux
92130
France